Privacy Policy

Privacy Policy

This website is operated by Advanced Maths Group Limited, NZ Company Number 8216658, trading as Advanced Maths Group (“Advanced Maths Group”, “we”, “us”, “our”). The use of the www.advancedmathsgroup.com website (“the website”) is subject to our website terms and conditions. If there is any conflict between this Privacy Policy and the website terms and conditions, the website terms and conditions will prevail. In addition, if you are located in the European Union, the Privacy Statement will also apply.

 

This Privacy Policy applies to information you provide us through the website or in any communications with us.

 

Collection of Information

Information collected by us may include personal information about you. For example, personal information may be:

  • provided by you through registration on our website such as your name, username, e-mail address, payment information, location and Unique Device ID (UDID);
  • provided to us by you through any other method (such as by email and through discussions);
  • collected by us through tracking, including information from third party analytics services like Google Analytics, in relation to your use of our website or emails from us, including the tracking of the content you access and any of our services you utilise or products you purchase; and/or
  • collected by us through cookies, which help us recognise previous visitors and also identify the route history of users.

 

We may also collect aggregated information generated by our systems, which tracks traffic to our website but does not relate to you personally.

 

If you do not provide us with necessary personal information when requested, you may be unable to use the services provided by us on the website. Some browsers allow you to refuse to accept cookies but this may have a negative impact on the usability of our website.

 

Children

We do not intend to collect personal data from children aged under 13 years old. If you have reason to believe that a child under the age of 13 has provided personal data to us through our website and/or by using our services, immediately contact using the contact details listed below.

 

Your Rights

As users of the website, you have the following rights about your data that you provide to us during the user process:

  • The right to be provided full information about your personal data that we hold.
  • The right to require that we correct any incorrect information we hold about you.
  • The right to ask that we delete or destroy your personal data. Please note that certain conditions may apply to the exercise of this right.
  • The right to ask that we restrict the use of your personal data. Please note that certain conditions may apply to the exercise of this right.
  • The right to object to the use of your personal data by us. Please note that certain conditions may apply to the exercise of this right.
  • The right to receive your personal data in a structured and commonly used format. Please note that certain conditions may apply to the exercise of this right.

 

You may update or correct your account information at any time by logging in to your account.

 

To exercise your rights otherwise, or if you require further information about how your personal data is used by us, you can contact us using the contact details provided below. We will respond to your request, where required by law, within one (1) calendar month from the date your request is received. We will inform you if this timeframe is not achievable and extend this timeframe as permitted by applicable law. We may charge a fee to cover the costs of meeting your request if your request is unfounded or excessive.

 

If we do not agree to provide you with access to, or to amend or erase, your personal information as requested or otherwise meet your requests, we will notify you accordingly. Where appropriate, we will provide you with the reason(s) for our decision and the mechanisms available to complain about the refusal. If the rejection relates to a request to change your personal information, you may make a statement about the requested change and we will attach this to your record.

 

Use of your Personal Information

We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the website and our services. For example, we may use the personal information you provide to:

  • verify your identity for use of our website, to conduct address verification or credit checks for invoicing and billing purposes and to enrich your profile and search ability;
  • assist in providing better services to you by tailoring the services to meet your needs;
  • provide you with further information about us or other websites or products or services offered by us or our related companies or which we consider may be of interest to you;
  • carry out marketing, promotional and publicity activities (including direct marketing), market research and surveys;
  • keep our website relevant and of interest to users;
  • show you advertising and information that is most relevant to you and your interests;
  • assist in arrangements with other organisations (such as loyalty program partners) in relation to a product or service we make available to you;
  • allow us to run our business and perform administrative and operational tasks (such as training staff, risk management; developing and marketing products and services, undertaking planning, research and statistical analysis; and systems development and testing, keeping our records up to date, being efficient about how we fulfil our legal and contractual duties);
  • comply with legal and regulatory requirements;
  • detect any fraud or crime, or money laundering and financing of terrorism in connection with any laws, rules or regulations in New Zealand; and
  • meet any other purpose which is stated to you at the time of collection or that you otherwise authorise.

 

We are required to keep your information for so long as is required for our business operations or by applicable laws.

 

Electronic Messages

By providing us with your email address, you consent to our using the email address to send you website-related notices and receipts, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications of activity on the website to the email address you give us, in accordance with any applicable privacy settings. We may use your email address to send you other messages, such as newsletters, marketing material, changes to features of the website or our services, or special offers. If you do not want to receive such email messages, you may opt out by selecting “unsubscribe” at the bottom of our email correspondence. Opting out may prevent you from receiving email messages and updates, improvements, or offers.

 

Disclosure of Personal Information

We will not disclose personal information we collect from you through our website other than as set out in this privacy policy or as otherwise agreed with you.  We may share your personal information with third parties for the purpose of providing the website or our services to you. If we do this, such third parties’ use of your information will be bound by this Privacy Policy.

 

At your request, we will share your personal data with your representative or any person acting on your behalf (for example, financial advisers, lawyers, accountants, executors, administrators, trustees or auditors).

 

We may also disclose your personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

 

We operate our business in New Zealand. We may need to share some of the personal information we collect about you with organisations both inside and outside of New Zealand.

 

If in the ownership of all or a portion of Advanced Maths Group Limited or our website changes, your user information may be transferred to the new owner so that the website can continue operations. In this event, your information will remain subject to this Privacy Policy.

 

Protection of your Personal Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or unauthorised alteration of your personal information. However, due to the nature of email and the internet, we cannot guarantee the privacy or confidentiality of your personal information.

 

We may store your information in cloud or other types of networked or electronic storage. This could include your information being collected, stored and processed on servers located outside of New Zealand. As electronic or networked storage can be accessed from various countries via an internet connection, it is not always practicable to know in which country your information may be accessed or held.

 

Credit card payments are encrypted and processed using an external credit card payment processor and details are not stored by us.

 

We store passwords in a secure database. This password information is encrypted and we cannot access or view these details.

 

Our website may contain links to a variety of advertising and third-party website sources. Some of these links may request or record information from users or use cookies or other methods to collect information from you. We have no control over the content or privacy policy practices of those sites and encourage our users to review the privacy policies of those sites before engaging in any activity with them.

 

Compromise of Personal Information

In the event that personal information is compromised as a result of a breach of security, Advanced Maths Group will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

 

Updates

We may update our Privacy Policy from time to time, so you should review this Privacy Policy periodically. Changes to this Privacy Policy are effective when they are posted on our website.

 

Users outside New Zealand

The information we collect may be processed in and transferred between your location and New Zealand. New Zealand may not have equivalent data protection laws to those in force in your location.

 

Contact details

If you have any questions about our privacy policy, or any other matter (including a complaint), please feel free to contact us. You can reach us in one of the following ways: via email at clem@advancedmathsgroup.com or via post at Advanced Maths Group, PO Box 5129, New Plymouth 4343, New Zealand.

 

Privacy Statement

(EUROPEAN UNION GENERAL DATA PROTECTION REGULATION (“GDPR”))

This Privacy Statement only applies to the collection and processing of any personal information of an individual who is located in the European Union (“EU”) (whether the individual is a citizen of an EU country or otherwise) (“EU personal data”). This Privacy Statement does not apply with respect to your personal information if you are located outside of the EU countries, even if you are a citizen of an EU country.

 

For the purposes of this Privacy Statement, the term ‘process’ has the same meaning given to it under the GDPR and may include any operation or a series of operations performed on EU personal data, including collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, disclosure, by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

EU personal data that is collected by us may have been sourced directly from you, a third party or implied from your use of our products or services. We will process EU personal data in accordance with this Privacy Statement and our Privacy Policy. To the extent of any inconsistencies between other sections of our Privacy Policy and this Privacy Statement in relation to the processing of EU personal data, this Privacy Statement prevails.

This Privacy Statement was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal data. We can provide any additional information or explanation needed. For further information, please contact us through the ‘Contact details’.

 

GDPR Principles

Any EU personal data will be:

  • processed lawfully, transparently and in a fair manner;
  • collected only for the purposes identified in this Privacy Policy or any other agreed specified purposes and not further processed in a manner incompatible with those purposes;
  • collected in an adequate and relevant manner and limited to what is necessary in relation to the purposes for which the EU personal data is processed;
  • kept current and up-to-date in accordance with our Privacy Policy;
  • stored in a form which permits us to identify you, but only for the period necessary in relation to the relevant purposes identified in our Privacy Policy; and
  • stored and processed securely to protect EU personal data against unlawful or unauthorised access and accidental loss, damage or disclosure in accordance with our Privacy Policy.

 

Lawful basis for processing

We will only collect and process EU personal data where we have a lawful basis for doing so. This may include where:

  • you have given consent;
  • the processing of EU personal data is necessary for the performance of a contract with you (such as to deliver the services you have requested or that have been requested on your behalf); and
  • the processing of EU personal data is necessary for the purposes of our ‘legitimate interests’ and those of a related company of ours, provided that such processing does not outweigh your rights or freedoms.

Where we rely on your consent to process personal data, you have the right to withdraw, restrict or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and process EU personal data, you should contact us.

 

We do not use automatic decision making, such as profiling, to make a decision that may produce a legal effect concerning a data subject of EU personal data.

 

Rights of EU personal data subjects

In addition to other rights you may have as set out in this Privacy Policy, you may exercise the data protection rights set out below in relation to your EU personal data:

  • Access and Portability: a request can be made by you for a copy of your EU personal data (and any other information relating to your EU personal data permitted under Article 15 of the GDPR) held by us in accordance with the ‘Your Rights’ section of our Privacy Policy. In addition, you may request to be provided with EU personal data in a structured, commonly used and machine readable format (including for the purposes of transferring to another party).
  • Restrictions and Objections: You may request that we limit our use of your EU personal data or processing by requesting that we no longer use your EU personal data or limit how we use your data. This may include where you believe it is not lawful for us to hold your EU personal data or instances where your EU personal data was provided for direct marketing purposes and you no longer want us to contact you. We will do so, if we are:
    1. relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or
    2. processing your personal information for direct marketing.

 

Our responsibilities as a ‘data controller’ and ‘data processor’

We may act as the ‘data controller’, the ‘data processor’ or in some instances both the data collector and data processor simultaneously in relation to EU personal data. We will be a data controller where we determine the purposes and means of the processing of EU personal data alone or jointly with others. To the extent that we are a data controller with respect to EU personal data, we:

  • set out in our Privacy Policy how we collect personal information (including EU personal data), how it is stored, to whom such personal information is disclosed and how the EU personal data is otherwise processed;
  • only appoint processors under agreements that the processor will comply with the GDPR;
  • will maintain a record of processing activities which are under our responsibility (where required by GDPR);
  • co-operate with relevant authorities which enforce the GDPR; and
  • implement appropriate technical and organisational security measures to protect EU personal data and report any data breaches to authorities and affected individuals as required by the GDPR in accordance with our Privacy Policy.

If a third party discloses EU personal data to us for a specific purpose, we will be acting as a data processor in processing the EU personal data for that purpose. Where we act as a data processor, we will:

  • only act on the controller’s documented instructions;
  • impose confidentiality obligations on all personnel who process the EU personal data;
  • not appoint sub-processors without the prior written consent of the controller;
  • at the instruction of the controller, return or destroy the EU personal data in accordance with our Privacy Policy;
  • where applicable, assist the controller in complying with the rights of the data subjects of the EU personal data;
  • maintain and keep accurate records of processing activities (where required by GDPR); and
  • implement appropriate technical and organisational security measures to protect EU personal data and report any data breaches to controller without undue delay.

 

Disclosure to third parties

If we are required to disclose your EU personal data to third parties, including data processors or sub-processors, we will notify the third party that it has an obligation to handle any EU personal data in accordance with the GDPR.

In the event we are responsible for a transfer of EU personal data outside of the EU, such transfer will be for the necessary and lawful performance of our services, including the establishment, exercise or defence of a legal right.

 

Express consent to transfer

By providing us with your EU personal data, you are consenting to the disclosure of your EU personal data to third parties outside of the EU. You also acknowledge that we are not required to ensure that those third parties comply with their obligations under the GDPR.

If you have any questions, comments or complaints about our handling of your EU personal data, or wish to contact us regarding your EU personal data, please use the contact details set out below.

 

How do you make a complaint?

If you have a complaint about how we handle your EU personal data, you can contact us via email at clem@advancedmathsgroup.com or via post at Advanced Maths Group, PO Box 5129, New Plymouth 4343, New Zealand.

If you still feel your issue or request has not been resolved to your satisfaction, then you can escalate your privacy concern to the relevant data protection authority (for example in the place you reside or where you believe we breached your rights). If your complaint relates to how we handled your access and correction requests, you may take your complaint directly to the New Zealand Privacy Commissioner or the authority in which you are located.

 

Contact details for escalating complaints

Office of the New Zealand Privacy Commissioner

  • Online: privacy.org.nz
  • Phone: +64 4 474 7590 or +64 9 302 8680
  • Email: investigations@privacy.org.nz